Business Experience
Comprehensive suite of enterprise tools to spur your customers to action on a massive scale and create engaging, meaningful relationships like never before.
Campaign Manager
This is the core of your MCM arsenal, enabling you to mobilize your customers on a massive scale in specific ways to grow your brand and business. This tool is used to create the incentive-driven directives that spur your customers to action on a massive scale. From posting on social media, to referring family and friends directly, to giving you positive reviews and ratings on various platforms, to providing you with critical insight that enables you to reduce customer attrition and identify new opportunities for revenue generation—the possibilities and your potential for growth is limitless.
Customer opportunities include posting on social media, referring family and friends directly, giving positive reviews and ratings across various platforms while providing critical insights to reduce customer attrition and identify new opportunities for revenue generation --- the possibilities and your potential for growth is limitless.
Customer Engagement
Watch customers signing up to your branded Mass Customer Mobilization platform, completing the tasks you’ve provided, earning rewards for completing those tasks, redeeming the rewards they’ve earned, and interacting with each other through GoVi’s social networking features, at the same time engaging with you and your brand in various exciting ways that grow current customer relationships and generate new ones.
And along with a live feed of customer activity—it’s also your own, fully branded social network.
Your entire customer community personally engages across content creation, commenting, liking, and sharing great experiences and even new opportunities, perpetually driving business growth and new revenue events.
And along with a live feed of customer activity -- it’s also your own, fully-branded social network. Your entire customer community personally engages across content creation, commenting, liking, and sharing great experiences and even new opportunities, driving new revenue events.And along with a live feed of customer activity -- it’s also your own, fully-branded social network. Your entire customer community personally engages across content creation, commenting, liking, and sharing great experiences and even new opportunities, driving new revenue events.
Insight & Analytics
Custom analytics and KPIs are provided in an easy-to-understand format to enable you to review your past efforts and optimize your future campaign decisions. Discover the opportunities and phrases your customers are responding to and sharing the most to make your engagement as impactful as possible.
Activity Verification Feed
Before your customers receive rewards for completing tasks provided through the Campaign Creation and Management Tool, they need to prove they have actually completed those tasks.
The verification view shares a real-time feed for the proof they’ve provided. Your team can approve or decline requests manually or elect to implement an automated system that completes verification for all opportunities.
See MCM Live
Mass Customer Mobilization creates exponential growth by seamlessly empowering your customers to become your most effective tool for generating customer acquisition, insight, and business growth.
Increase your revenues, unleash and direct the virality of your customers, and make your customers happier than ever before.